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Our rental team at HomeRentalontheWeb strive to exceed our clients’ expectations so as to make long-term rentals in Spain work for the tenants and owners. Our support division, HomeCareontheWeb, is always on hand to ‘go the extra mile’ on your behalf and to deliver an outstanding level of service. Don’t take our word for it, read what our clients have to say!

Long Term Rental Clients:

“We just wanted to let you know that your rentals department has been excellent throughout our dealings with your firm. They have been patient and responsive as we looked for accommodation in March, helpful and professional in getting our accommodation arranged and absolutely a pleasure to deal with. Thanks so much for all the care both on the web and after we arrived.”
Peter and Lenore, USA

“During the past two years I have been a tenant with your company and I am very happy with the service I have received”
Cornelia, Elviria

“I would just like to comment on the excellent service we have received from your company since moving into our long term rental here. I have found all the staff to be most helpful and friendly, nothing is too much trouble and whatever arises is handled quickly and efficiently. Renting through your company is stress free. You handle everything. I have no hesitation in recommending your organisation to both long term tenants and owners alike.”
Brian, Elviria

“Your staff are excellent in solving whatever problem, many thanks for your help and care.”

“I am a happy tenant who has been with your company for three years. Your people always respond quickly to any problems I have.”
Wolfgang, Las Chapas

“We had a visit from your maintenance department to do a couple of jobs for us and they were very efficient, made a good job and left the place clean.”
Fred, Marbella

“Not only have you looked after me well as a tenant, you have also helped me to find the sales property I was looking for.”
Roy, Elviria

“We had a problem with the community satellite system when we moved in, which was a real inconvenience for us. Your people worked hard with the community administrator and their installers to get the problem corrected. Very impressed!”
Michael and Avril, Marbella

“I have just renewed my rental contract. I always find your team is efficient and friendly”
Sam, Elviria

“I have been a tenant for three years and I am happy that there is always someone at the end of the phone to talk to and to help.”
David, Benahavis

“I really appreciate your efforts, and it was a pleasant change dealing with someone professional, polite and conscientious for a change.”

“Thanks for all your help. We really appreciate all you have done for us in helping us to settle in to our home, the community and Spain. ”
Paul and Stella

Long Term Rental Owners:

“Of all the organizations I have dealt with on the Costas, and there have been a few, your company and you guys in particular, are the best in terms of client care.”

“We have been given very good service by your company and staff. They are polite, efficient and try to resolve issues without much fuss. Before we subscribed to you we tried two other agents. Their fees were not much lower but their service was very much inferior. In fact, yours is the first company on the Costa del Sol we have come across which has a similar work ethos as in the UK, which is very reassuring for us. Do pass on our thanks to all your team members who have helped us now and in the past.”
Sangeerta, Kettleby

“Just a quick note to say how impressed I am with your service, the professional way in which you do business, and your amazing online communications system. As someone who runs an international PR firm I can tell you I am very hard to impress. It gives me so much reassurance to know that my property is being looked after so well when I am so far away. After owning my apartment for ten years and gone through three management agents yours is definitely the one that beats them all.”

“We have been very pleased with the service that you provide to us and, given our past difficulties with our previous management company, now feel comfortable that the care of our properties is in reliable and trustworthy hands.”
Karen and Ian

(From an owner to a property agent) “Thank you for your excellent recommendation to HomeCareontheWeb. We are very impressed with their organization. Their websites for clients and customers are very well organized and they seem to have put a great deal of effort into marketing. They also seem to provide a personal but very professional service which is exactly what we were looking for.”
Susan, UK

“Being so far away, I’m just glad to have you taking care of everything for me. Again, many thanks for managing it all so efficiently.”
Niall, Dublin

“Thanks so much, you guys have been so helpful. I don’t know what I would have done without you.”
Jacqui, Enfield

“Thank you for your report on our apartment in Marbella Playa. Glad the apartment looked well and thank you again for ‘minding’ it for us.”
Mary, Ireland

“You’re the BEST!!! Your hard work, kindness and attention are not going unnoticed here in southern California. I am very grateful.”
Marcia, USA

“Thank you for your rental department’s hard work and recommendations. We agree with pricing suggestions and will work with you to motivate as many renters as possible. We have accepted the link to upload and love the photos and your upbeat description! Thank you again.”
Marcus and Hana, Bath

“Thank you very much. You’re just brilliant!”
Raymond, Bangor

“During our recent stay we mentioned how very pleased we are with HomeCare’s performance in managing our property. All of your efforts give us a real comfort that our interests are always protected. HomeCare is very responsive to our needs and it brings us relief being so many miles away in the United States knowing that someone will always be looking out for us. Foreign property ownership has many concerns but knowing a facility like HomeCare is on the job really takes a great deal of worry out of the equation. With our thanks to the entire HomeCare staff you have made our holiday home a true paradise.”
John and Eileen, USA

“We have been very pleased with the service HomeCare have provided to us, especially the efficiency and friendliness of your team.”
Nigel, Leighton Buzzard

“We were introduced to HomeCare before completing on our first Spanish property in Elviria. It felt right – our initial discussions were warm and friendly, but you got a sense of a well-run professional outfit, with an infrastructure to match. We signed up. Since becoming clients we have seen Homecare grow considerably in the last twelve months, but all staff are warm, friendly and efficient. They are also pro-active and responsive which is really comforting when resident in the UK. We have in recent months come across other management companies who are considerably cheaper – on the surface! It appears to us however that they are opportunist rather than commercially aware and without the personal touch. It is from this positive experience that we are asking HomeCare to manage our second property in Casares now that they are expanding west.”

“Since we bought our apartment in Spain, we have come to rely on the services of HomeCareontheWeb as we wanted the worry of owning a property over 2000 kilometres from home taken off our shoulders. We can only sing the praises of this company since not only do they meet our requests with an immediate response, they are also greeted in a friendly and helpful manner. Nothing is too much trouble, from organizing and overseeing workmen carry out their jobs to a high standard to answering any queries one has concerning finding where to obtain things for the home. Everything is carried out with such attention to detail that we have found the company a Godsend during what could have been a very disconcerting time, since both of us only have a smattering of Spanish between us. We recommend HomeCareontheWeb to anyone finding themselves in the same position.
M. and C. Turner (Bolton UK)

“Thank you all for great co-operation – we are, as owners, VERY pleased with your services.”

“Thanks again for all your assistance with the water issues over the past couple of years. We could not have resolved without your efforts on our behalf.”

“Thank you so much for your help, can’t tell you how grateful I am. Will make sure that all the other owners know what a great service you offer!”

“This is a brief email to thank you and all your staff for your help. You have all been extremely supportive throughout the past two years and we very much appreciate your flexible commercial attitude at all times. Your Client Services people have been wonderful, totally dependable, and we always knew that whatever we asked them to do, it would be carried out. It was very comforting to know there was always someone fighting our cause in Spain while we were in the UK. On the accounts side, we were always provided with any requested accounts information very promptly so that we always knew where we stood financially. Finally, I have to thank you also for ensuring that our garden and pool were looked after so very efficiently. Once again, we’re delighted we found HomeCareontheWeb and would happily recommend you to anyone looking for any form of property management on the Costa del Sol.”
Will and Tracy, Alhaurin el Grande

“You have always been brilliant in my opinion, and much more organized than I could ever be. So many thanks.”

“Keep up the good work!”